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I future-proof brands and companies.

I'm a digital-first growth executive who strengthens brands, teams, and processes to better connect businesses to their audiences. I dive into data, behavior, and motivations, surfacing the essence of what makes a brand great and where that intersects with what’s happening in culture, the competition, and the economy, to define positioning and guide marketing, steer services and products, inform organizational design, and optimize operations for better business outcomes.

 

I'm very serious, with high standards, excellent taste, and astute observational skills. I'm both right- and left-brained, incredibly resourceful, versatile, relentless, inquisitive, and forward-thinking, with a love of analytics, tech, culture, creativity, and optimization, plus an outsider-like / disruptor-ish / customer-first POV. I sense hidden talent and get people to do their best work ever. And I see paths others don’t, coupled with the ability to switch from strategist to operator to bring ideas to life and make an impact now and for the future. 

 

My experience spans running P&Ls, marketing organizations, product development, and operations. Most recently, I was CEO of Hotels at Michelin, responsible for global travel services for Tablet Hotels and MICHELIN Guide, driving the digital transformation and launch of hotels on the Michelin Guide, Tablet’s post-COVID recovery and YOY growth, and the integration of the Tablet team into Michelin. I joined Tablet as Chief Marketing Officer in 2019, to scale the brand globally following its acquisition by Michelin. Prior, I spent 10 years with Ogilvy, with my last role serving as Managing Director, driving business growth for Ogilvy while delivering marketing ROI for brands such as InterContinental Hotels Group, American Express, IKEA and BlackRock. Earlier in my career, I served as a founding team member of two technology startups, oversaw product development for a mobile startup, and helped lead operations and project management for digital design and marketing agencies. I'm currently based in NYC, with a BA from Georgetown University in Studio Art and French and an MBA from the Tuck School of Business at Dartmouth College.

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Awards & Recognition
  • Top 100 Women Leaders & Innovators in Travel, Future Travel, 2024

  • Women Leading Travel & Hospitality, Advisory Board, 2020-2023, Member, 2020-present

  • Webby Awards Honoree and Nominee, Apps and Software, Michelin Guide, 2021

  • Ogilvy 30-for-30 Women Leaders Program, 2018

  • North American Effie Finalist, Seasonal Marketing and Home Furnishings & Appliances, IKEA, 2018

  • Hell’s Kitchen South Coalition, Steering Committee Founding Member, 2018-present

  • WPP Worldwide Partnership in Practice Award, 2017

  • North American Effie Silver Winner, Commerce & Shopper Marketing: Loyalty, IHG, 2015

  • North American Effie Gold Winner & Grand Effie Finalist, Commerce & Shopper Marketing: Loyalty, IHG, 2013

  • Gold Stevie® Award, Online Marketing Campaign of the Year, IHG's 'Best Price Guarantee', 2012

  • Webby Awards, 60Frames, Honoree and Nominee 2008, Nominee 2009

  • Moderator, Cannes Lions International Advertising Festival, “Hollywood + The Internet,” 2008

  • Webby Awards, Spot Runner, Professional Services & Self-Promotion, Honoree 2008, Nominee 2007

  • Web Marketing Association Winner, Outstanding Website, Spot Runner, 2008

  • Web Marketing Association Winner, Best Advertising Website, Spot Runner, 2006 & 2007

  • W3 Award, Spot Runner, Marketing Website, Silver 2007 and Gold 2008

  • Magnuson Center for Entrepreneurship at Dartmouth Grant Recipient, 2003

  • Panelist, FTC Workshop on Consumer Privacy on the Global Information Infrastructure, 1996

Press

The Sydcast, “Running a Travel Company in the Age of Covid, with Lucy Lieberman”, interview with host Syd Finkelstein, Steven Roth Professor of Management and Associate Dean for Executive Education at the Tuck School of Business at Dartmouth College, and author, speaker, and consultant, 2021

© 2026 Lucy Lieberman

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